warranty coverage

McClain Trailers, Inc. (hereinafter “McClain”) Extends a “Limited Warranty” on each new McClain Trailer (hereinafter “Trailer”) to be free from defects in materials and workmanship when employed under normal conditions for the manufactured purpose and provided that the mechanical parts receive proper care as outlined in the owner’s manual for a period of one (1) year from date of purchase or three (3) years from the date of manufacturer, whichever comes first. McClain gives a 180-day “Limited Warranty” for trailers used for government use, rental fleet use, or commercial use. Subject to the requirements, exclusions, and limitations stated below, which will be strictly applied.

McClain warranties are limited to the original retail purchaser (hereinafter “Purchaser”) only and are not transferable to any subsequent owners of the trailer. McClain shall repair or replace, without charge, any parts found to be defective because of imperfect workmanship or materials, within a reasonable time after the trailer is returned at the purchaser’s expense to any McClain authorized distributor or dealer.

McClain warranties do not cover the costs of damage caused by normal wear and tear or caused by environmental factors (including, but not limited to chemicals, saltwater, or contact with hazardous materials).

Any items found to be modified or altered in any way shall be exempt from warranty; nor shall the warranty apply to any defect or malfunction which was caused by damage, unreasonable use, or failure to provide reasonable and necessary maintenance.

The warranty will not cover any damage caused by overloading the trailer beyond stated capacities.

Due to the highly corrosive conditions a trailer is exposed to, rust formation/corrosion will not be covered.

No reimbursement will be made to any dealer or owner for repairs made without the prior written consent and approval of McClain Trailers Inc. All reimbursements are to be at McClain’s sole discretion.

Lippert (Marine Trailer Performance) Disc Brakes, Brake Actuators, Shield Lubrication.

Disc Brakes:

FIVE-YEAR LIMITED WARRANTY

These disc brakes are guaranteed against defects in materials and workmanship under normal use and service for a period of five years from the manufacturer’s date of trailer build. This warranty applies to the first owner only.

Limitations of Coverage

This warranty does not cover:

• Normal wear and tear, including corrosion.

• Damage caused by accidents, overload, abuse, modification, or improper use of the product.

• Loss of use.

This warranty is limited to defective parts replacement only. Charges for installing replacement parts, damage incurred to other equipment, as well as incidental or consequential damages connected therewith, are excluded.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

Brake Actuator:

FIVE-YEAR LIMITED WARRANTY

The actuator is guaranteed against defects in materials and workmanship under normal use and service for a period of five years from the manufacturer’s date of trailer build. This warranty applies to the first owner only.

Limitations of Coverage

This warranty does not cover:

• Normal wear and tear, including corrosion.

• Damage caused by accidents, overload, abuse, modification, or improper use of the product.

• Loss of use.

This warranty is limited to defective parts replacement only. Charges for installing replacement parts, damage incurred to other equipment as well as incidental or consequential damages connected therewith are excluded.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

MTP The Shield:

FIVE-YEAR LIMITED WARRANTY

Original Limited Warranty – MTP Performance Axles, with the Shield, are guaranteed against bearing failure and against defects in materials or workmanship under normal use for a period of five years.

When It Begins

The Original Limited Warranty begins on either of the following dates, whichever is earlier: The date the original owner takes delivery of the trailer;

or the date the trailer was first put into service – for example, as a dealer “demo” or as a Trailer factory “demo.”

When It Ends

The Original Limited Warranty extends to the trailer owner and lasts for 60 months from the date it begins.

Warranty Transfer Option

Transferable option: Any remaining Original Limited Warranty may be transferred to subsequent owners/purchasers. This is solely for parts manufactured by Lippert Components.

Use of Vehicle Identification Number (VIN) and Axle Serial Number.

The VIN is a number located on the trailer identification label on the left side of the trailer. The axle serial number is located on the axle beam. The axle serial number gives us the most complete information on your axle. Be sure to include the VIN, Trailer Date of Manufacture, and Axle Serial Number(s) in all communications with MTP.

LIMITED WARRANTY (Continued)

Limitations of Coverage

This warranty does not cover:

• Damage caused by accidents, road hazards, overload, or modification of products.

• Failure attributable to improper assembly of, or damage to, components if the hub is removed from the axle spindle.

• Damage caused by the use of wheels not supplied by the trailer manufacturer.

• Damage caused by overheated brakes or worn brake pads

Warranty Claim Procedure:

This warranty is limited to defective parts replacement only. Charges for installing replacement parts, damage incurred to other equipment as well as accidental or consequential damages connected therewith are excluded. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

Lippert will not send out any replacement parts under warranty. It is up to the retail customer or repair shop doing the work to obtain the parts needed for the warranty work. If replacement parts were purchased to complete the warranty work, you can submit receipts to Lippert for reimbursement.

Dealer Steps For Filing A Claim:

To receive authorization and to know what is going to be covered as far as labor time and what parts, please email customerservice@lci1.com. Please include the following information:

• Complete VIN

• Date of manufacture of the trailer

• Date of purchase of the trailer

• Clear pictures of the product

• Clear description of the concern

Once the warranty repair is complete, email dealerclaims@lci1.com with any invoices and a dealer claim form attached. Please see below for the dealer claim form. (Again, please make sure to reach out to customerservice@lci1.com before starting any warranty repairs to ensure the work being performed is and will be covered under Lippert’s warranty policy.) Lippert will also require a copy of the parts invoice showing the purchase of the parts used for the repair.

Retail Customer Steps For Filing A Claim: Same as above, but with a few extra steps.

• Complete invoice showing all charges and complaints

• Proof that the bill was paid in full. (One of the below must be provided.)

• If paid by check, copy of the canceled check

• Copy of credit card receipt

• Copy of bank statement showing transaction (this does not need to include any account information, just the transaction)

If the retail customer pays for any warranty work before getting authorization, Lippert cannot guarantee all labor charges will be covered in the event the repair facility overcharges for what Lippert allocates for that hourly labor repair time.

This warranty is limited to defective parts replacement only. Charges for installing replacement parts, damage incurred to other equipment as well as accidental or consequential damages connected therewith are excluded. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

LionsHead Tires and Wheels:

“Lionshead Specialty Tire And Wheel, LLC” tires have a No Excuses Guarantee– for retail sold units that covers the first (1) year from their date of purchase.

Tires manufactured with a date code of 2019 and up will have a 5-year warranty for manufacturer’s defects such as sidewall cracking, separation, and bubbles.

Wheels have a lifetime warranty. Clear coat or paint peeling is only covered for the first (1) year from the date of purchase of the trailer. Please see the attached links below for more limited warranty information and the warranty claim form provided by Lionshead Specialty Tire and Wheel, LLC.

(McClain does not handle any warranties regarding tires and wheels. Any warranty claims regarding tires and wheels are left up to the retail purchaser to handle through Lionshead Specialty Tire and Wheel, LLC.)

All questions and claims for Lionshead Specialty Tire and Wheel, LLC warranty can be sent to bscott@lionsheadtireandwheel.com

Optronics LED Lights:

Optronics Inc. LED Lights are warranted for the lifetime of the original purchaser from defects in workmanship and/or materials only. Optronics will replace the product to the original purchaser if the product fails because of a defect due to workmanship and/or materials. This limited lifetime warranty covers every and all diodes within each unit. The LED lifetime warranty does not apply to severe applications such as construction or off-road use and does not cover damage resulting from accident, misuse, or abuse. Please see the link below for more information regarding the Optronics warranty.

All questions and claims for Optronics warranty can be sent to warranty@optronicsinc.com

The following are exclusions of McClain Trailers, Inc. warranty:

Loss of Time, Inconvenience, Towing Charges, Travel Expenses, Lodging, Gas, Loss or Damages to Personal Property, Loss of Wages, Unauthorized Repairs, Hull Storage Fees or Boat Slip Fees, Gelcoat Damage or Hull Damage.

This warranty is intended to comply with the “Magnusson Moss Warranty Federal Trade Commission Improvement Act, 15 U.S.C. 2301 et seq.” and any provisions of this warranty or actions taken by McClain pursuant to this warranty shall be construed accordingly.

McClain Trailers, Inc. shall not be liable for any incidental or consequential damages for breach of this or any other warranty, express or implied.

Some states do not allow the exclusion of limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

It is the responsibility of the purchaser to complete the warranty registration form at the time of purchase and return it to McClain.

Warranty Card Mailing Address:

McClain Trailers

P.O. Box 202077

Houston, Texas 77220-2077

Or can be sent by email to: warranty@mcclaintrailers.com

All warranty claims must be made through McClain Trailers, Inc. or a McClain authorized dealer within the warranty period described above. If using a McClain authorized dealer for warranty service, the owner must provide proof of purchase and original ownership (needed to qualify for warranty). The dealer will then request authorization from McClain Trailers, Inc. McClain has the right to have any parts returned for inspection before repair or replacement is in order and sent back out.

For any questions or information, please call 713-675-2761 or e-mail: mark@mcclaintrailers.com